Problems · Loose cable
Garage door cable snapped or hanging loose
A slack lift cable means a spring or the cable let go. Leave the door as it is and call.
Look, don't touch
From the floor, check the spring over the door. If its coil has a gap, the spring snapped and the cable went slack with it.
See whether the door sits level or hangs lower on the loose side.
Leave the opener off and keep the space under the door clear.
What lets a cable go
- A snapped spring. Once the spring lets go, nothing keeps the cable tight.
- A cable that snapped and dropped that side of the door
Replacing both lift cables starts at $229. If the spring broke too, a spring job starts at $285 and comes with a tune-up.
What can add to it
- Worn drums, the spools the cables wind on
- A door that came off its track when the cable went
You hear the exact number at the door before the work begins.
Leave the cables to us
Each lift cable runs from a bottom corner of the door up to a drum on the spring bar, and it carries the same high tension as the spring. Hooking it back on or pulling it tight by hand can bring the door down. If it's stuck open after hours, call anyway.
Questions
Can I hook the cable back on myself?
Please don't. The cable holds the spring's tension, and slipping it back on can let the door drop.
Is the $229 for one cable or both?
Both. The starting price covers the pair of lift cables.
Can I still open the door to get my car out?
Please leave it shut. With one side slack, the door can jam crooked or come down. If you need the car, call us, evenings included.